MT Manufactory Entry-level Dye Sublimation
Printer Shipment relatedProvide warehouse booking, ship
booking, warehouse entry, and container loading services within the
agreed working day;·Some designated freight forwarders cannot carry
ink, for that our freight forwarders need to be choosen to
transport the ink,during this period, the shipping schedule may be
delayed, and the relevant expenses shall be borne by the buyer;·The
print heads for air orders are with the machine, and the print
heads for sea orders are determined by the customer.Due to the long
shipping time and the complicated marine environment, print heads
are easily damaged or lost. If damaged or is lost,the cost is borne
by the buyer, it is recommended to send through DHL
separately;·Customers in special regions and countries need to
apply for special customs clearance certificates, please contact
your sales agentin advance to manage contact and communications, so
as not to affect the delivery;·If the machine needs to be released
at the port, please submit it in time. It can only be processed on
working days, services cannot be provided on the weekend and on
holidays.Related after-sales services · After receiving the goods,
if the machine is damaged during transportation, our company will
assist the customer with insurance claim process to ensure that
customer funds are recouped;·During the use of the machine, if the
machine is damaged due to the operations of the customer, it will
not be covered under warranty.·Machine year-round warranty service
(with the exception of the ink system and print heads, if you want
to get Ink system and print head solution,please consult details
with a business representative);·Within 5 days after payment, you
can enjoy the exchange of machines at the same price for no reason
or make up the difference to exchange for higher-priced
products.Service related90% of sellers do not have one-on-one
exclusive service, and they need to wait in line for a long time
when encountering problems to be solved by technicians. After
purchasing the machine, there is no response after contacting the
merchant, and the follow-up service is interrupted.MT emphasizes
the after-sales service work as the starting point to strengthen
the comprehensive post of the after-sales personnel, position
skills,service awareness, and implemention of the development
strategy of "service to home" to achieve a win-win situation for
customers. The purchaser of this product can enjoy a oneyear
warranty service, whether you are anywhere you can enjoyaftersales
home service. Consumables include printheads and ink system are not
covered by the warranty. Please follow the step by step
instructions and operations under the guidance of the technician,
if the machine is damaged and need to be repaired due to buyer
operatingerror, shipping costs for round trip accessories are borne
by the buyer.Welcome to consult! /* March 10, 2023 17:59:20
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