FAQ: 1. Do you offer training
about products?Yes, we can assign technician arrive at your company
for the training at some charge, and accommodation, food, tickets
will be charged. 2. Are there any
machine in my area I can observe?Igoldencnc have machines at many
countries, if there is our machine in your country, we can contact
the customer to arrange a visit for you.
3. How do you make the machine to cut parts? Is it easy?CNC
Controller, the motion control software we use, is based on
standard G-codes. The G-codes provide a source code comprised of
inches and axis movements which can be edited and understood by
others. Most CAM packages will generate G-codes from the drawings
you create. What you need is to create program from CAM
software. 4. I am new to CNC, how
difficult are your machines to operate?We help a lot of beginners
in CNC, if you have a reasonable knowledge of computers and are
willing to spend a little time learning it is not that bad. Quite
often when we sell a machine we send the manual and CD's out before
the machine is ready for the customer to read ahead.
5. I want a size that you don`t make as
standard, is this possible?Absolutely, we design and manufacture
everything ourselves and indeed do many custom builds, see custom
made cnc router. 6. How do you
send your CNC wood router?They are firstly greased thouroughly and
packaged in a free-fumigation wooden crate. At OMNI™ we strive to
make your buying experience as convenient as possible. We work
directly with shipping companies to ensure the best price for the
shipment and we pass those savings on to you. Please notify
salesperson at the time of your quote request if you wish to
arrange for your own shipping method. Usually, we send machine
by ship, sometimes, as customer's requirement, send by air or by
train. When the goods arrive at your sea port or destination, you
can pick up goods with the bill of lading we offered. Or we can
arrange the cargo agent to send goods to your door. Under
FOB/CIF term, you could assign your own cargo agent to clear
customs and pick up goods at sea port warehouse, under DDP/DDU
term, we could arrange goods at your door. Please notice that the
truck drivers are not required to assist you with unloading the
machinery. It's your responsibility to move it into your shop.
In most cases a forklift will be required./* March 10, 2023
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