Product introduction:AFThe trichome separator is a solvent-free
separation device that uses mechanical separation technology to
separate cannabinoids and substituted olefinic trichomes from
biomass to produce ice water hash.Influences:The bottom driving
paddle is combined with the unique shape of the water tank to
generate cross-flow turbulence, thereby generating strong stirring
power. Without plant particle pollution, the trichomes are quickly
separated from the plants, and the trichomes are suspended in the
water in the form of insoluble solids. Once this slurry-like
mixture of water and wool is separated from the remaining biomass,
it can be easily filtered, separated, collected and dried to obtain
a replacement hash.Use:Used in the solvent-free
extractionAdvantage:1. It can be extracted without solvent.2. Can
produce countercurrent vortex.3. With interlayer, it can be
connected with refrigeration pump or vacuum insulation, which can
reduce ice consumption.4. It can be set for forward rotation,
reverse rotation, timing and other functions.5. PLC control,
one-key start, easy and convenient.6. Efficient production
capacity.7. The sink is made of food-grade stainless steel and is
easy to clean.8. Set up moving wheels to facilitate changing the
placement
location.TS-50TS-75190L285L14kg21kg30L17L0.9m21.35m2200-800rpm200-800rpm1.1KW1.1KW-20~100ºC-20~100ºC3043041500*827*13601700*1027*1360990*920*15351190*1120*1535400kg600kgPackage
product:1. Refrigeration pump, DLSB 100L-10ºC.2. Stainless steel
liquid storage tank, 100L.3. Hash filter bag, 8 layers.4. Water
pump, 3 tons.5. Ice maker, 50kg ice making capacity.Frequently
Asked Questions (FAQ):1. How long is the lead time for a single
unit?30 days under normal conditions.2. Can all supporting
equipment be provided?Refrigeration pump, stainless steel storage
tank, hash filter bag, water pump, ice maker.3. Which equipment
voltage can be provided?220V / 50Hz-1P, 220V / 60Hz-1P, 380V /
50Hz-3P, 220V / 60Hz-3P, etc.4. In addition to 50 gallons and 75
gallons, are there other specifications available?Only these two
models are provided for the time being.Can equipment made of 5.316
material be provided?can.6. Is it possible to provide equipment
without interlayer?can.After-sales problem service process:1. After
the sales staff receives the customer's feedback, they will respond
to the customer's questions in a timely manner.1.1 If the sales
staff can deal with the problem in time, the customer will propose
a solution within 24 hours;1.2 If the customer's feedback needs to
be transferred to the after-sales personnel for processing, the
after-sales problem feedback information form will be sent to the
after-sales personnel within 24 hours, and the after-sales
personnel will formally intervene to deal with the customer's
problems.2. After the after-sales personnel receive the information
form, they will ask the salesperson to understand the specific
situation of the customer within 24 hours; at the same time, the
salesperson is responsible for forming the whatsapp group of
customers, after-sales personnel and general manager.3. After-sales
personnel communicate directly with customers through email and
whatsapp, learn more about the problems encountered by customers,
and make appointments for video call time with customers within 3
working days.4. Check the product equipment through the first video
call and initially confirm the equipment failure, and propose
effective solutions.4.1 If the equipment can be repaired through
the simple operation of the customer, the operation plan will be
sent to the customer within 24 hours after the video. Wait for the
customer to make preparations and make an appointment for the
second video call to guide the on-site maintenance work.4.11 If the
equipment is repaired, the after-sales work is completed.4.12 If
the equipment is not repaired, a solution is proposed for the
second time. Refer to 4.1 and 4.2 for the process. The equipment is
repaired and the after-sales work is completed.4.2 If the customer
needs to ask a repairman for on-site repairs locally, the
preparatory work and maintenance process before the on-site repair
will be sent to the customer within 24 hours after the video. And
when the repairman visits the door, he also conducts a video call
with the customer to guide the on-site maintenance work.4.21 If the
equipment is repaired, the after-sales work is completed.4.22 If
the equipment is not repaired, a solution is proposed for the
second time. Refer to 4.1 or 4.2 for the process. The equipment is
repaired and the after-sales work is completed.4.3 If the customer
needs to replace the parts, the after-sales staff will notify the
sales staff to reissue the parts through the Fortis customer
management module or Dingding within 12 hours after the video. The
salesperson fills in the after-sales problem order form within 24
hours after receiving the information, and informs the customer of
the delivery progress at the same time. A
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